Allison to speak at HFS Spring Summit in NYC

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Written By Allison Sagraves

Join the HFS Research Spring Summit, “The Rise of Services-as-Software: The Agentification of Everything,” to debate how the fusion of services and software is reshaping enterprise strategy. The Services-as-Software (SaS) era is here, driven by Generative AI, automation, and the demand for outcomes over traditional service models.

Excited to join Ethan Mollick, Fareed Zakaria, Phil Fersht and industry leaders to tackle the big questions:

  • How will AI-powered solutions redefine competitive advantage?

  • Can service and software firms evolve fast enough to meet outcome-driven demands?

  • What does pricing look like when enterprises invest in results, not technology?

  • Where do human expertise and innovation fit in this new model?

  • How can businesses navigate the risks, ethics, and governance of AI-led transformation

This isn’t just a discussion—it’s a battle for the future of value creation. The firms that master this convergence will lead the market in 2025 and beyond. Will you be one of them? Secure your seat at Apella, New York, May 7-8, 2025.

Allison Sagraves
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